What's new

Routine checks now follow how your home actually works.

• Monthly and longer checks are due one interval after the last one was done, so there's never a longer gap than there should be. You can still choose fixed calendar dates for any check.
• Record when a check was actually carried out, including early — the next due date moves on from that day.
• Done early or late? Choose whether to keep the original schedule, with a warning if that would leave a longer gap.
• Set the first due date from any day, and preview the resulting dates before you save.
• Mark rows a column doesn't apply to as you add them, and pick times with the same picker used across Trine.

Learn more: Routine checks

Supervision and appraisal records now carry through from one session to the next.

• See the previous session side by side while you record, and review earlier agreed actions.
• Turn agreed actions into Action Plans and track them to completion.
• Run group sessions from group templates or your own sections, and revise them with a full version history — attendees re-acknowledge when the content changes.
• A new Supervision / Appraisal register in Reports.

Learn more: Supervision and appraisal

Less clicking, clearer numbers.

• Record the time an incident happened; the owner defaults to you.
• Export the register to Excel, with a sheet per category.
• Summary cards on Audits and Action Plans show what's due, overdue and still without a plan — click a card to filter.
• Staff allocated to an audit can send its findings straight to Action Plans.

Learn more: Incidents and risk · Action Plans

Reading and filing documents is easier.

• Zoom, turn sideways scans the right way up (a whole document or a single page), expand the viewer or go full screen.
• Save a turn so a document opens the right way for everyone, and download it turned or as the original.
• Attach several files to an interview at once; corrections to a finalised interview are kept as versions.
• References stay confidential: candidates add their referees but never see a reference or whether it has come back.

Learn more: Viewing documents · Recruitment and onboarding

Your dashboard now shows how many actions have all their evidence in place.

• A new Compliant actions figure, with a click-through to exactly what's still missing.
• Let trusted staff (Administrators by default) choose where a readiness requirement's evidence is tracked, without making them a manager.
• Groundwork for the upcoming Trine mobile app.

Learn more: Readiness

We've made staff records safer to keep and easier to trust.

• Capture an emergency contact (next of kin) during onboarding — it carries straight to the staff profile when a candidate is promoted.
• Delete a document by mistake? It's recoverable, with a full document history behind every record.
• A clearer professional-registration section for nurses, with certificates kept together.
• Online forms that have been checked become view-only, so approved details can't be changed by accident.

Learn more: Recruitment

We've launched a brand-new Help Centre — a searchable, screenshot-led guide to running CQC compliance and care operations in Trine.

• Searchable, screenshot-led guides for every part of Trine.
• Full-text search across every article.
• Clear screenshots you can click to enlarge.

Find it any time from the Help menu, or at /help.

Learn more: Find your way around Trine

Trine now points you straight to whatever needs attention.

• In-app markers across every module show exactly which menu, tab or row to look at.
• See at a glance where action is needed, without hunting through screens.
• Audit due and overdue reminders keep scheduled checks on track.

Run experience surveys and see the results in one place.

• Build a campaign from a template and choose its audience — staff, residents or relatives.
• Recipients complete a no-login form by email link or printable QR code, anonymously or named.
• Review response rates, per-question agreement and trends over time.

Available on Professional and Enterprise.

Learn more: Surveys

Manage the emails Trine sends from one place.

• One hub for offers, reference requests, reminders and more.
• Edit the wording once and reuse it everywhere it's sent.
• Keep a consistent tone across every message from your home.

Learn more: Email templates