trine

What's new

New features and improvements in Trine.

Evidence Health & renewal worklist

Keep your compliance evidence current with far less effort.

  • A clear coverage view shows how well each area is evidenced.
  • A record-level renewal queue lists exactly what's expiring and when.
  • Find and refresh expiring evidence in a few clicks.

Learn more: Evidence Health

Complaints & compliments

Log and learn from feedback in one combined register.

  • Record complaints and compliments together, with attachments on each entry.
  • Trend reporting and PDF/CSV export for reviews and inspections.
  • A public, no-login QR intake form so residents and relatives can submit feedback directly.

Learn more: Complaints & compliments

Agency & contractor registers

Keep everyone working in your home accounted for.

  • Track agency organisations and their individual workers.
  • Record external contractor companies with their documents.
  • Monitor document expiry and background-check status at a glance.

Learn more: Contractors

Occupancy & portfolio reporting

See how your home — or your whole group — is performing over time.

  • Occupancy trends computed from dated bed allocations.
  • Income-by-source figures for staff with finance visibility.
  • Enterprise providers get a portfolio view across every home.

Learn more: Occupancy and finance

Configurable job titles

Make Trine speak your home's language.

  • Set your own job titles instead of using fixed labels.
  • Map each title to a Trine role so permissions stay correct.
  • Everyone sees the titles your team actually uses.

Candidate documents & recruitment emails

Keep recruitment paperwork and correspondence in one place.

  • Attach documents to a candidate record during recruitment.
  • Documents carry over to the staff profile when the candidate is hired.
  • Keep a full history of the recruitment emails you've sent.

Learn more: Recruitment

Meetings & governance

Record your management, staff and residents/relatives meetings with templated question sets.

  • Choose a meeting type and work through its template, then attach signed minutes.
  • Pull the previous meeting's agreed actions so nothing is lost between meetings.
  • A no-login QR form lets minutes be submitted directly.

Learn more: Meetings and governance

Training & competency

Keep mandatory training and hands-on competencies inspection-ready.

  • A staff-by-course training matrix with certificate upload, expiry tracking and reminders.
  • Reminder emails as training approaches expiry.
  • Assessed, hands-on competencies tracked separately, with immutable sign-off.

Learn more: Training

Staff communication timeline & letters

Keep a clear record of every conversation with your team.

  • A per-staff communication timeline capturing notes and how you made contact.
  • Generate letters and emails from templates in a few clicks.
  • Everything stays together on the staff record.

Learn more: Staff communication

Smarter audit scoring

Audits now reflect the real picture more accurately.

  • Mixed RAG scoring gives partial credit where it's due.
  • Link audit sub-questions to routine-check evidence.
  • Scores that better match what's actually happening on the floor.

Learn more: Audits

Need more help? Email [email protected].