trine Help

Surveys

Run staff, resident and relative experience surveys and see the results.

Who can use it: care-home managers and administrators. Available on Professional and Enterprise.

Where to find it

Open the Surveys menu inside a care home.

How to

  1. Build a campaign from a system-library template and choose its audience (staff, residents, or relatives).
  2. Publish it — this freezes the questions — and Trine creates a private one-use link for each recipient, emailed where an address exists or available as a printable QR code.
  3. Respondents complete the survey with no login and choose to answer anonymously or share their identity.
  4. Review results as response rate, agreement percentage per question, distributions and trends across comparable closed surveys.

Good to know

  • Small samples are protected — results are suppressed where a low count could identify an individual.
  • Templates and their reminder cadence are managed in Settings → Surveys.

Related: Meetings and governance · Reports and exports

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Need more help? Email [email protected].