trine Help

Contractors

Keep a register of the external supplier organisations your home relies on and their documents.

Who can use it: care-home managers, administrators and provider admins.

Where to find it

Open the Contractors menu inside a care home.

How to

  1. Add a contractor (for example electrical, plumbing, fire protection or lifts) with its services and contacts.
  2. Mark whether it's an emergency / business-continuity supplier.
  3. Upload the contractor's compliance documents (insurance, accreditations, service certificates) with optional expiry dates.
  4. Add the contractor's named workers and their documents (DBS, right to work, trade qualifications) where you hold them.

Good to know

  • Contractors and their workers are records only — a contractor is never a Trine user, and nothing here counts toward readiness, training or reminders.
  • Documents show a current, due-soon or expired status from their expiry dates, with version history and authenticated view/download.

Related: Agency workers and organisations

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Need more help? Email [email protected].