Daily operations
The day-to-day logs, checks, events and meetings a home runs.
Action PlansTrack the concrete follow-up actions your home has chosen to manage, in one place.Routine checksRecord the recurring operational logs your home completes on a schedule.Incidents and riskLog incidents, accidents, safeguarding concerns and risks, then investigate and close them.Complaints and complimentsA focused view of complaints and compliments, with the same workflow as the register.Reporting a concern or feedbackHow any staff member can submit a report, concern or compliment to their managers.ContractorsKeep a register of the external supplier organisations your home relies on and their documents.Meetings and governanceRecord management, staff and residents/relatives meetings with templated question sets.SurveysRun staff, resident and relative experience surveys and see the results.Residents and roomsManage residents, their rooms and dated allocations.