Managing the Help Centre

How a platform administrator creates and publishes Help Centre articles.

Who can use it: platform super-admins only.

Where to find it

Open Platform Settings → Help centre.

Choose New collection to create a section, giving it a title and a short URL slug.
Use Add article on a collection to write an article in Markdown, with a title, summary and slug.
Use Preview to see exactly how the article will render, then Publish when it's ready. Draft articles stay hidden from the public until published.
Reorder collections and articles with their sort order, and Unpublish anything you want to take down without deleting it.

Content is stored in the Help Centre, so you can edit and republish at any time without a release.
Articles are written in Markdown and cleaned on display for safety.

Related: Getting more help