trine Help

Account and tenant scope basics

Manage your sign-in and understand which data you're looking at.

How to

  1. Account holds your profile, password, two-factor (2FA), and email confirmation.
  2. Your role and the scope you're in decide what you can see and do.
  3. Switch provider or care home from the top-right switcher; the breadcrumb always shows your current scope.

Tip: seeing a "no access" or empty state? You are probably in the wrong scope, or your role doesn't include that area. Switch scope or ask an admin.

Related: Your account and security · Signing in and switching care home

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Need more help? Email [email protected].