trine Help

Your account and security

Manage your profile, password and two-factor authentication.

Who can use it: everyone, for their own account.

Where to find it

Open the menu at the top right and choose Account.

How to

  1. Update your display name and login email under your profile.
  2. Change your password under Security.
  3. Set up two-factor authentication (2FA) by scanning the code with an authenticator app and entering a code to confirm.

Good to know

  • Your provider may require 2FA for your role. If so, you'll be guided to set it up before you can use the app, and you won't be able to turn it off while the policy applies.

Related: Notifications · Signing in and switching care home

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Need more help? Email [email protected].