How to
- Email [email protected] with what you were doing and the care home involved.
- If you hit an error card, include the Request ID it shows; it speeds up diagnosis.
- For access problems, your provider admin can adjust your role and care-home assignments.
Tip: most "missing data" turns out to be a scope issue. Check the breadcrumb first (see Account and tenant scope basics).
Related: Account and tenant scope basics · Your account and security