trine Help

Reply email and email-notification settings

Verify your home's reply email and manage notification preferences.

Who can use it: care-home managers and administrators.

Where to find it

Open Care home → Settings (email / notifications section).

How to

  1. Set the home's reply email and complete verification (confirm the link sent to that address).
  2. Manage which email-notification categories are on for the home and per user.

Important

Some outgoing emails (for example survey invitations) require a verified reply email before they can be sent. Until it's verified, those sends are blocked with a prompt to finish verification.

Related: Notifications · Email templates

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Need more help? Email [email protected].