Who can use it: care-home managers and administrators.
Where to find it
Agencies: Care home → Settings → Staff → Agency organisations. Workers: Staff → Agency.
How to
- Add a staffing agency and upload its company documents (insurance, contract, compliance certificate).
- Add an agency worker, choosing an active agency from the dropdown and the person.
- Open a worker's profile to see their access, their agency-supplied documents, and an optional access-end date.
Good to know
- Agency workers have a restricted login (Account, Security and Staff Resources only) and don't appear on the active-staff roster or count toward staff, readiness or training figures.
- An agency access-end date controls that person's access at that one care home only; on that date their access there stops.
Related: External users (inspectors) · Contractors