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Competency

Record assessed, hands-on staff competencies, separately from training courses.

Who can use it: managers and administrators (or delegated sign-off). Available on Professional and Enterprise.

Where to find it

Open the Training menu and switch to the Competency tab.

How to

  1. Your home's library starts with recommended practical competencies. Copy one in, edit it, or add your own.
  2. Assess a staff member and sign off the record; each sign-off freezes the assessment and its reassessment date.
  3. Where required, attach supporting evidence — required evidence must be accepted before sign-off.

Good to know

  • Self-assessment or self-sign-off is never allowed, including for managers.
  • Competency covers hands-on skills assessed on the floor; certificated courses live in Training.

Related: Training · Supervision and appraisal

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